Are You Thankful for Yourself?

Sue Keith Uncategorized Leave a Comment

Thanksgiving is on its way, making it a perfect time of year to sit down and think about what you’re grateful for. There are the obvious categories – family, health, friends, brownies, new episodes of This Is Us – but what about professionally? Hopefully, most of us are grateful for good bosses and co-workers, and meaningful, well-paid work. But maybe …

What Not to Wear on an Interview

Sue Keith Uncategorized Leave a Comment

There was the woman with three-inch bright yellow nails interviewing for a data entry position. There was the man with so much dog hair on his pants he triggered the interviewer’s allergies. Ask around, and you’re sure to hear more than a few hair-raising (and hair unbrushed) stories of bizarre interview attire. But more and more you’ll also hear stories …

Since I’m a Manager, Shouldn’t I Get a Bigger Turkey?

Sue Keith Uncategorized Leave a Comment

Back in the day, people worked 8-hour days and then went home. Usually there was free coffee in the break room, and sometimes even donuts. Often, especially in advertising, executives got expense accounts and used them to take clients and staff out to dinner or drinks, which was considered a perk of the job. Those days are gone. As the …

The New (Old) Rules of Thank-You Notes

Sue Keith Uncategorized Leave a Comment

interview thank you note

The internet has changed a lot of things, how we shop, how we date, and how we find jobs. Although some people argue that candidates are no longer expected to send thank-you notes, recruiters and hiring managers still advise people to do so. Most hiring managers now ask more creative and thoughtful questions than the days of “where do you …

The New Connection between Marketing, Customer Service & HR

Sue Keith Marketing, Staffing, Uncategorized Leave a Comment

Many businesses, especially online businesses, are notorious for bad customer service. Phone numbers are difficult to find, online chats go around in circles, different answers are given to the same questions, promised refunds are never sent – the list goes on and on. However, some newer companies seem to be pushing back against this trend. For example,, an online …

What Do You Crave this Valentine’s Day?

Sue Keith Uncategorized 2 Comments

White Castle, Valentine's Day, customer loyalty, Open Table

Looking for that little romantic spot for dinner that won’t be too crazy on Valentine’s Day? Well, it turns out that spot may have been hiding in plain sight. For over 25 years White Castle has been turning up the heat on Valentine’s Day, and not just under their famous grills. On Valentine’s Day, White Castle decorates their restaurants in …